Repair Charges: Unlocking the Mystery
Before you arrange to have any work performed, ask how the shop prices its work. Some shops charge a flat rate for labor on auto repairs. This published rate is based on an independent or manufacturer's estimate of the time required to complete repairs. Others charge on the basis of the actual time the technician worked on the repair. If you need expensive or complicated repairs, or if you have questions about recommended work, consider getting a second opinion.
Find out if there will be a diagnostic charge if you decide to have the work performed elsewhere. Many repair shops charge for diagnostic time.
Shops that do only diagnostic work and do not sell parts or repairs may be able to give you an objective opinion about which repairs are necessary. If you decide to get the work done, ask for a written estimate.