Customer Reviews

Reviews for Terry’s North Coast Auto

We are so very, very lucky that we found such an experienced mechanic for our fleet. Terry's rates are very competitive AND they work fast!
Recommended? Yes |  by , May 1, 2017
Top notch people and service. Best in Cleveland. Fair honest go above and beyond for you Fast and good price never been treated so good getting car fixed. Thank you and all the Great people who work there
Recommended? Yes |  by , March 17, 2017
Quick and affordable and a great job!
Recommended? Yes |  by , February 24, 2017
I know my vehicle had engine codes, upon starting before I got the oil change my car wouldn't hesitate to start. Since the oil change my car sputters upon starting... I wont bring my car back to you all for any service.. Thank you very much Virtue Andeeson
Recommended? No |  by , January 16, 2017
You Guys are Awesome! We Needed Our Windshield Wiper Tightend Up! Your Guy Came Right out And Said Wait Here, Be back in One Minute. He Came back With the Right Tools and Did the Work! Said Happy New Years! We Thank You Soo Much. Just in Time for The Weather!
Recommended? Yes |  by , December 29, 2016
We Needed A Quick Service from Someone and Terry's was There for Us! Service Was Fast & Reliable. You. Gave an Estimate on a Future Service. Reliable Work And You Were Very Friendly. Thanks For All Your Help! We Will be Back and You Have a Customer for Life with Us!
Recommended? Yes |  by , December 11, 2016
Always a pleasure to deal with my friends at Terry's
Recommended? Yes |  by , December 9, 2016
I do appreciate all the work you've done on my car(s) Wednesday and numerous others times I brought my car there for repairs. I had considered myself a valued customer until I dropped my car off Wednesday at 8:15am in the morning and had no problem picking it up when I got off work which was at 5:00pm. When I arrived at the shop at 5pm my car still was not ready until 5:30pm. I would have thought by just getting a oil change and 3 rims sealed that 8hrs was more than enough time but I guess if your not paying big bucks your serviced last.
Recommended? Yes |  by , November 11, 2016
Need Mr Washington at front desk
Recommended? No |  by , October 19, 2016
Best ever
Recommended? Yes |  by , October 12, 2016
Everything was fine, my car is running great thanks
Recommended? Yes |  by , September 26, 2016
As always a great service
Recommended? Yes |  by , August 13, 2016
Recommended? Yes |  by , August 8, 2016
Awesome!!! They fixed my car door for a very reasonable price. The guys were nice and professional.
Recommended? Yes |  by , July 11, 2016
I had a great experience with Rob Washington and fast service I will be a permanent customer of Terrys' North Coast Auto and will recommend them to family and friends.
Recommended? Yes |  by , June 18, 2016
I would highly recommend Terry's North Coast Auto. Prices are reasonable and the guys are awesome. Great personalities! Thanks for the great services.
Recommended? Yes |  by , May 10, 2016
Customer service suck. Car started leaking right after visit. Coincidence. Not all bad fixed car but had to call them instead of getting a call it was just waiting outside. Make me wonder if they were milking the time to make it seem like they did something they didn't. You never know they could just tighten a screw for $300.
Recommended? No |  by , April 8, 2016
I have been a customer of Terry's North Coast Auto for several years... I have found their service to be assessable, convenient, reasonably priced and more importantly they provide good solid mechanical work. Having a comfort level with your mechanic is something to be thankful for.
Recommended? Yes |  by , December 30, 2015
Terry's North Coast Auto is a place I trust upon.
Recommended? Yes |  by , December 15, 2015
When I asked the mechanic tell me what was needed for the brakes he did, as well as to give me a list of what else was wrong with everything on the car he would not provide me with the rest of the list. He said "when you bring it back to get the brakes fixed and pay for it I will then tell you everything else that is wrong with it". I payed the $21.95 fee and he still wouldn't share with me what I played for .
Recommended? No |  by , November 20, 2015
Very good service
Recommended? Yes |  by , November 14, 2015
Very very good job l love them guys
Recommended? Yes |  by , November 13, 2015
Excellent service. Appreciate the tips on how to save some money next time, but would have been nice to know the cost before the appointment.
Recommended? Yes |  by , November 9, 2015
John at Terry's North Coast Auto was very kind, knowledgeable and professional! He did what he said he would do, I received a very fair price for the work I had done. I have already recommended this shop to my coworkers and friends, and will be back again when I need something fixed.
Recommended? Yes |  by , November 8, 2015
Myencounter was nice, every tech that I came in contact with was professional,polite and informative! the service rendered was not over priced and did not consume more time than necessary! This was not my first visit to to Terry's North Coast Auto and it wont be my last! and yes I would recommend TNCA!
Recommended? Yes |  by , October 16, 2015
I've taken several of my cars to Terry's North Coast Auto. The staff is always pleasant, helpful and honest. The prices are very reasonable and they do quality work. John is always a tremendous help and happy to discuss the work in detail. I'll definitely be back when I need work done and I recommend Terry's North Coast Auto to many of my friends and co-workers.
Recommended? Yes |  by , September 30, 2015
Y'all did a good job
Recommended? Yes |  by , September 24, 2015
Great service!
Recommended? Yes |  by , September 5, 2015
Been going to Terry's over 10 YEARS!! Never let me down yet! FAST SERVICE! Decent Mechanics! ALL GOOD! They took good care of my Mother who also needed Car Body Repair! YOU GO TERRY'S NORTHCOAST!! ...Peace.
Recommended? Yes |  by , September 4, 2015
Always a pleasure
Recommended? Yes |  by , August 19, 2015
Everything went well
Recommended? Yes |  by , August 5, 2015
good work very satifed
Recommended? Yes |  by , August 3, 2015
Rob was great to deal with when explaining what was wrong with my vehicle. I never felt I was being taken advantage of. I come to Terry's North Coast Auto because I know my vehicle will be fixed properly, but more importantly, the customer service I get from Brian, John and Rob is second to none.
Jay Stockton
Recommended? Yes |  by , August 2, 2015
Good job will come back
Recommended? Yes |  by , July 4, 2015